We offer free returns and (1) free exchange on all unworn and unaltered items.  Returns and exchanges may be returned within 30 days of the original purchase date.  Return shipping expenses paid by the customer outside of our return label, will not be refunded.  Please allow 10 business days for your refund to be processed once your package arrives at our location.

All returned merchandise is examined upon receipt. All merchandise failing to meet the above standards will be returned to you with an explanation.  When trying on shoes, be sure to walk on carpet and wear socks.

Reasons for denied returns are, but are not limited to: creases on upper sole from walking, wear on bottom sole and/or heel, stains on leather, etc. Sandals must be in a condition to resale.

We offer one free exchange for any unworn and unaltered items exchanged within 30 days of the original purchase date.  Please allow 10 business days for your exchange to be processed once your package arrives at our location.  We will cover the shipping cost to return the shoes back to you. 

Please ship the goods in their original packaging to Southern Polished, 101 N. James M. Campbell Blvd, #18 Columbia, TN 38401. We recommend tracking your returns.  We are not responsible for lost packages that are not tracked.  

All sale items are final.  No returns or exchanges will be accepted. 

If you have questions concerning returns or exchanges, please contact us at customerservice@southernpolished.com.