POTTERS LIFETIME WARRANTY/SANDAL REPLACEMENT PROGRAM
All POTTERS sandals are warrantied for damage due to manufacturing defects. Any sandal with a manufacturing defect can be returned to Southern Polished for repair, at no cost to the the owner. If sandal cannot be repaired; a new pair, of the same type, will be returned to you. Any damage to the sandal other than manufacturing defects will not be warrantied. Examples are, but not limited to the following:
INTENTIONALLY TORN STRAPS (TOE OR SIDE), ANIMAL BITES, ROUGH PLAY, LIQUIDS OR CREAMS USED ON SANDALS, HEAT DAMAGE, WEATHER DAMAGE (FADING, CRACKING, WARPING).
SANDAL REPLACEMENT PROGRAM
**Beginning January 1, 2017, purchase a pair of POTTERS sandals (excluding POTTERS Signature sandals) and receive ONE free pair of POTTERS of equal or lesser value of the original pair, once the Vibram sole wears through to the middle layer of foam crepe OR once the leather upper wears through to the middle layer of foam crepe. Sandals must be returned to Southern Polished in order to receive your new pair.
The original pair of POTTERS sandals MUST BE RETURNED to:
7018 Church St. E.
Brentwood, TN 37027
Please include the following when returning the original pair of POTTERS sandals:
1) Original purchasers Name/Address/Phone
2) Original pair of damaged POTTERS sandals
3) Requested style/color of new POTTERS sandals of equal or lesser value
**RETURNED POTTERS SANDALS, IF CONDITION PERMITS, WILL BE REFURBISHED AND DONATED TO CHARITY ORGANIZATIONS.